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McCloskey's Grocers

1.0 from 1 review
53.71699, -6.359721

63 Trinity Street,
Co. Louth, Ireland

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+353 41 983 8692

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1 Review

McCloskey's Grocers was first reviewed by Alan M. on 10 October 2012

Raters say we are...  terrible customer service

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Alan M. Member since: October 2012 1 Reviews

Lives 43.93 km from McCloskey's Grocers


This place has the worst customer service I have even encountered in my life. I made a phone call about 2 months ago looking for samples for my restaurant. I was promised them within two days. They never arrived. I made (this is not not an exaggeration) 5 more phone calls over the next month trying to get the samples before I was told that I needed to contact a rep for Dublin. I thought I was at least getting somewhere. I was told she would get in contact with the rep and get him to call me and organise the samples. No contact. I rang 2 more times (That is 9 phone calls) before I eventually got the number of the rep myself from the Bakery manager. I contacted him. No answer and no returned phone call. I made one more phone call to the rep and left another message with someone who answered his mobile. No Reply.

I have never experienced anything like it. the last few phone calls I got the impression that they were getting annoyed with me for all the phone calls, like it was my fault them weren't doing as promised. It seems they have no interest in new business at all. If they would have just told me they are too busy or that they werent interested in new business I would have gone somewhere else but now I have wasted two months with this company and there empty promises.

As a business owner I am shocked at this clear lack of service, i have never written a bad review before as I can usually solve problems directly but I feel in this case all I can do is warn others of this disgraceful behaviour.

Reviewed on: 10 Oct 2012


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